FAQ

Pre Rolls Depot (PRD) is a leading manufacturer and distributor of premium pre rolled cones, pre roll tubes, and smoking accessories in the USA. We specialize in providing high-quality pre roll supplies to dispensaries, head shops, and businesses throughout the cannabis industry. As an authorized distributor, we offer factory-direct pricing on pre rolled cones, doob tubes, joint tubes, and bulk tower packaging solutions for both retail customers and wholesale operations.

Pre Rolls Depot offers a comprehensive range of smoking supplies including pre rolled cones in various sizes (84mm, 98mm, 109mm, 116mm), pre roll tubes and doob tubes, glass pre roll tubes, custom pre roll packaging, bulk towers with 25-800 cones, hemp papers, rice papers, and smoking accessories. We provide both individual packages and wholesale quantities for businesses in the cannabis, hemp, and smoking accessories markets.

Yes, Pre Rolls Depot is a legitimate, authorized manufacturer and distributor based in the USA. We maintain ISO 9001:2015 certification, provide full product traceability, comply with industry safety standards, and offer comprehensive quality documentation for all our pre rolled cones and smoking supplies. Our products meet food-grade safety requirements and undergo rigorous testing for compliance.

Pre Rolls Depot operates as a USA-based manufacturer and distributor of pre rolled cones and smoking accessories. We maintain distribution centers strategically located to serve customers nationwide, ensuring fast shipping and reliable delivery of pre roll supplies to dispensaries, head shops, and businesses across the United States.

Yes, Pre Rolls Depot offers competitive wholesale pricing for bulk orders of pre rolled cones, pre roll tubes, and smoking accessories. Our wholesale program includes volume discounts, custom branding options, bulk tower packaging, and special pricing for dispensaries, head shops, and cannabis businesses. Minimum order quantities vary by product, with flexible terms for growing businesses.

Pre Rolls Depot pre rolled cones are made from premium materials including French Paper A1 Quality, hemp paper, rice paper, and unbleached paper options. Our cones feature natural gum lines for slow, even burning without synthetic additives. All materials are food-grade certified, sustainably sourced, and undergo rigorous testing for heavy metals, pesticides, and compliance with cannabis industry standards.

Yes, all Pre Rolls Depot pre rolled cones are machine friendly and designed to fit all major preroll machines including automated filling equipment, cone filling machines, and hand-filling tools. Our consistent sizing and structural integrity ensure smooth operation without jams or production delays in high-volume operations.

Pre Rolls Depot offers pre rolled cones in multiple sizes: 70mm mini cones, 84mm standard cones, 98mm king size cones, 109mm cones (perfect for 1-gram capacity), and 116mm extra-large cones. We also provide custom sizing options for specialized applications and unique product requirements.

Yes, all Pre Rolls Depot products comply with cannabis industry regulations including Phase 3 pesticide standards in California, heavy metals compliance, child-resistant packaging options where required, and proper labeling space for compliance information. We provide certificates of analysis and full batch traceability for regulatory compliance.

Pre Rolls Depot cone capacity varies by size: 70mm mini cones hold approximately 0.25-0.33 grams, 84mm cones hold about 0.5 grams, 98mm cones accommodate 0.75 grams, 109mm cones are perfect for 1 gram, and 116mm cones can hold 1.25-1.5 grams of ground cannabis, depending on density and packing method.

Pre Rolls Depot typically ships standard orders within 1-2 business days for in-stock pre rolled cones and smoking accessories. Bulk orders and wholesale quantities ship within 3-5 business days. Custom printed products require 2-4 weeks for production. We offer expedited shipping options for urgent orders and same-day processing for emergency restocks.

Pre Rolls Depot offers multiple shipping options including standard ground shipping (3-7 business days), expedited delivery (1-3 business days), overnight shipping for urgent orders, and freight shipping for large wholesale orders. We partner with reliable carriers to ensure safe delivery of pre roll supplies nationwide.

Pre Rolls Depot primarily serves the USA market as our products are manufactured domestically and comply with US cannabis industry standards. For international shipping inquiries, contact our sales team to discuss specific requirements, customs considerations, and compliance with local regulations for smoking accessories and pre roll supplies.

Pre Rolls Depot shipping costs vary based on order size, destination, and shipping method selected. Standard ground shipping starts at competitive rates, with free shipping available on orders over specified minimums. Bulk orders and wholesale quantities often qualify for reduced shipping rates or free freight delivery.

Yes, Pre Rolls Depot offers free shipping on all orders over $1000.00 on orders over specified minimums, typically available for bulk purchases and wholesale orders. Free shipping thresholds vary by product category and destination. Standard orders may qualify for promotional free shipping during special offers and bulk purchasing events.

Pre Rolls Depot offers a satisfaction guarantee on all pre rolled cones and smoking accessories. Defective products can be returned within 30 days for replacement or refund. Custom printed items and bulk orders have specific return terms. Contact our customer service team for return authorization and detailed return policy information.

Pre Rolls Depot customer service is available through multiple channels: email support for general inquiries, phone support for urgent questions, live chat during business hours, and dedicated account managers for wholesale customers. Our team provides technical support, product guidance, and assistance with custom orders and bulk purchasing.

If your Pre Rolls Depot order arrives damaged, contact our customer service team immediately with photos and order details. We’ll arrange immediate replacement shipment for damaged pre rolled cones or smoking accessories. All shipments are insured, and we work quickly to resolve any shipping-related issues.

Yes, Pre Rolls Depot provides comprehensive custom branding services including custom printed pre roll tubes, branded packaging, logo printing on cones, custom labels, and private label solutions. We offer full-color printing, foil stamping, embossing, and custom packaging designs to help businesses create unique brand identity in the cannabis market.

Pre Rolls Depot custom product minimums vary by customization level and product type. Standard custom printing typically requires minimum orders of 1000-5000 pieces, while simple label applications may have lower minimums. Complex custom projects and private labeling have higher minimums. Contact our sales team for specific MOQ requirements.

Yes, Pre Rolls Depot can manufacture custom cone sizes for specialized applications. Custom sizing requires minimum order quantities and tooling setup. Our engineering team works with customers to develop precise specifications for unique product requirements in the cannabis and smoking accessories market.

To become a Pre Rolls Depot wholesale customer, complete our wholesale application with business information, reseller permit, and intended purchase volumes. Our sales team reviews applications and provides wholesale pricing, terms, and account setup for qualified dispensaries, head shops, and cannabis businesses.

Pre Rolls Depot offers various payment terms for established wholesale customers including net payment terms, credit lines for qualified businesses, and flexible payment arrangements for large orders. Credit applications require business verification, references, and financial qualification through our approval process.

Yes, authorized Pre Rolls Depot wholesalers can resell our pre rolled cones, pre roll tubes, and smoking accessories through dispensaries, head shops, online stores, and retail operations. We provide marketing support, product training, and sales materials to help authorized resellers succeed in the cannabis accessories market.

Pre Rolls Depot provides comprehensive wholesale support including dedicated account managers, technical product training, marketing materials, point-of-sale displays, inventory management assistance, and custom branding services. We help wholesale partners succeed with ongoing support and business development resources.

Yes, all Pre Rolls Depot products undergo comprehensive lab testing for heavy metals, pesticides, microbials, and material safety. We provide certificates of analysis (COAs) for wholesale customers and maintain full batch traceability for compliance with cannabis industry regulations and quality assurance requirements.

Pre Rolls Depot offers several eco-friendly options including hemp paper cones, unbleached paper varieties, recycled materials, and sustainable packaging solutions. Our organic hemp papers are grown without pesticides or synthetic chemicals, providing natural smoking experiences for environmentally conscious consumers and businesses.

Pre Rolls Depot maintains ISO 9001:2015 certification for quality management, FSC certification for sustainable paper sourcing, food-grade certifications for all cone materials, and compliance certifications for cannabis industry standards. Our manufacturing facility adheres to GMP (Good Manufacturing Practices) standards.

Pre Rolls Depot ensures product consistency through rigorous quality control processes, automated manufacturing equipment, standardized material specifications, batch testing procedures, and continuous monitoring throughout production. Every batch of pre rolled cones maintains consistent dimensions, burn characteristics, and performance standards.

Store Pre Rolls Depot cones in cool, dry conditions away from direct sunlight and humidity. Ideal storage temperature is 60-70°F with relative humidity below 60%. Use airtight containers for long-term storage and practice first-in-first-out rotation. Proper storage maintains cone integrity and prevents quality degradation.

Pre Rolls Depot pre rolled cones have a shelf life of 12-18 months when stored properly in controlled conditions. Hemp and rice papers maintain quality longest, while all materials retain structural integrity and burn characteristics throughout their shelf life when protected from moisture and temperature extremes.

Yes, Pre Rolls Depot cones work with all filling methods including hand filling, vibration filling, automated cone filling machines, pneumatic filling systems, and manual packing tools. Our machine-friendly design ensures compatibility with all major preroll equipment and filling techniques.

Pre Rolls Depot cones burn evenly due to consistent paper thickness, natural gum line placement, proper cone construction, and quality material selection. Our manufacturing process ensures uniform density and structure, while the natural gum provides secure sealing without hotspots or uneven burning.

Pre Rolls Depot offers competitive factory-direct pricing that typically provides 15-30% savings compared to other suppliers. Our bulk pricing structure, wholesale discounts, and direct manufacturing eliminate middleman markups, providing exceptional value for both retail customers and wholesale buyers in the cannabis accessories market.

Pre Rolls Depot differentiates through USA manufacturing, direct factory pricing, comprehensive product range, machine compatibility guarantee, custom branding services, ISO certification, exceptional customer service, and industry-leading compliance standards. We provide complete solutions rather than just products.

Pre Rolls Depot evaluates competitive pricing requests on a case-by-case basis for equivalent products and quantities. Our factory-direct pricing model typically provides better value than competitors, but we work with customers to ensure competitive rates for qualified wholesale accounts and bulk orders.